FAQ

Do you have physical store?

Yes! We would love to have you visit us at our shop in Mill Valley, CA. Directions and hours are available on our Contact Us page.

 

How do you find all the pieces in your store?

Traveling, people connecting me with interesting artistic creators of beautiful things, falling into the crevasse online of finding people online and doing amazing things with heir hands and brains.

 

How do you ship?

We ship using all items via USPS .

 

What’s your return policy?

We offer exchanges within two weeks of when you receive the item. Unfortunately we do not offer returns.

 

Help! I saw something amazing on your site, and now it’s gone!  Can I still buy it?

Shoot us an email at info@farmhouseurban.com, we MIGHT have it in our physical store in Mill Valley.  We rotate through new collections and pieces often to keep the selection fresh, so there’s a chance that if you saw a piece a while ago, we don’t have it anymore!  If you see something you love, buy it before it’s gone!

 

I love the aesthetic of the FarmHouseUrban store— can you come and design my home for me?

Our owner, Serena Armstrong, has been an interior designer for over 15 years in the San Francisco Bay Area and Seattle, but has worked with clients all over the country. Visit our Studio page to learn more about her process request a consultation.

 

I have a question you didn't answer - help!

Sorry about that! Send us an email at info@farmhouseurban.com and we'll be in touch shortly!

 

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